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Artisan Boutique Hotel Hanoi, Hanoi

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03Feb2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

24 Hang Hanh Hang Trong, Hoan Kiem, Hanoi, Vietnam

Artisan Boutique Hotel is located in the historic Old Quarter of Hanoi, just a minute away from Hoan Kiem Lake and the famous Water Puppet Theater. The hotel is known for its elegant décor and family-friendly atmosphere. It is also strategically positioned near key attractions and local shops, making it a convenient choice for travelers. Guests can enjoy panoramic views of the city along with modern amenities during their stay.

Location

The hotel is within close proximity to several key landmarks, such as Ngoc Son Temple and St. Joseph Cathedral, both just a few blocks away. It is also a 15-minute walk from the Ho Chi Minh Mausoleum. Convenient access to shopping, street food, and local atmosphere can be found in the surrounding Old Quarter, making it an ideal location for exploring Hanoi.

Rooms

The hotel offers elegantly decorated, air-conditioned rooms featuring a flat-screen satellite TV and a minibar. En suite bathrooms are equipped with a hairdryer and complimentary toiletries. Some rooms include sound-proofed, double-glazed doors for added comfort. The spacious suites offer 360-degree views of the Old Quarter and Hoan Kiem Lake, along with additional amenities such as a kitchen and a dining area.

Eat & Drink

Daily breakfast is served at the hotel, providing a selection of delicious options accompanied by panoramic views of the city. The hotel is adjacent to Artisan Buon Dua Le Café, which serves local and international dishes. Guests can enjoy a variety of culinary experiences without traveling far from the hotel.

Leisure & Business

Artisan Boutique Hotel provides a range of convenient amenities including complimentary wireless and wired Internet access. The hotel features a 24-hour reception and offers laundry services, concierge services, and tour/ticket assistance. Additionally, computers are available for guests to use, ensuring both leisure and business needs are met.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
2 persons
19 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Family Room
Max:
3 persons
37 m² 
Bed options:
1 Double bed
City view
Shower
Heating
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Deluxe Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Hanoi1000 ft
Airports
Noi Bai International (HAN) 16.8 mi
Cat Bi International (HPH) 73.5 mi
Train
Ha Noi Railway station4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • Rooms/ Facilities for disabled
  • Elevator

Dining

  • Breakfast
  • Restaurant

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

24 Hang Hanh Hang Trong, Hoan Kiem, Hanoi, Vietnam
Map view
24 Hang Hanh Hang Trong, Hoan Kiem, Hanoi, Vietnam
Nearby
Church
Saint Joseph Cathedral
1700 ft
Libraries
Hoan Kiem Lake
1400 ft
Hang Duong
Hanoi Night Market
1200 ft
Lake of the Restored Sword
1400 ft
Broadway Theatre
Thang Long Water Puppet Theatre
1400 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1200 ft
Hang Gai Street
200 ft
Restaurants
New Day Restaurant
2400 ft
72 Ma May Hoan Kiem
Banh Mi 25
2200 ft
25 Hang Ca Street Hoan Kiem District
The Note Coffee
700 ft
64 Luong Van Can
Hong Hoai's Restaurant
2100 ft
20 Bat Dan Hang Bo
Cafe Pho Co
700 ft
11 Hang Gai (4th floor) Access through a silk shop on street frontage
Pho 10
1600 ft
10 Ly Quoc Su Street corner of Chan Cam St
Old Street Cafe & Restaurant
200 ft
12 Hang Hanh Street Argh Argh Argh
Bun Bo Nam Bo
2300 ft
67 Hang Dieu
Fruity Fact
300 ft
04 Le Thai To Hoan Kiem
The Note Coffee 2
200 ft
22b Dien Bien Phu
Yogen Fruz
300 ft
66 Luong Van Can
Highlands Coffee
700 ft
44 Trang Tien Street Hoan Kiem District

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Friendly staff
Food recycling issue
Limited facilities
8.2/10
Great
Rooms
7.8
Location
9.7
Service
9.1
Dining
6.6
Guest reviews
8.2/10
based on 15 reviews
8.2
8.2/10based on 345 reviews
Charles
United States of America, September  2024
8.8/10

I had a wonderful stay at this hotel! The location is fantastic, right in the heart of the Old Quarter and just a quick walk to Hoan Kiem Lake. The rooms are clean and come with a lovely balcony overlooking a bustling street, which I really enjoyed. The service was top-notch; the staff was always willing to help with a smile. However, the dining options were limited as they served breakfast at a neighboring property. Overall, it was great value for money but could use some improvement in the dining area.

Rooms
9.0
The rooms were clean and cozy, featuring a nice balcony where I could relax and enjoy the view. They had a laptop available for guests, which was a convenient touch.
Service
10.0
The staff was incredibly friendly and attentive. They helped us with everything from arranging tours to picking up medicine, always greeting us with a cheerful smile.
Location
10.0
The hotel is perfectly located in the Old Quarter, just a minute away from Hoan Kiem Lake. It’s a peaceful spot since only scooters can access the street, making for a quiet stay amid the busy city.
Dining
7.0
Breakfast is served in a nearby restaurant which has a lovely balcony. While the view is nice, I found the breakfast options to be somewhat limited.
Facilities
8.0
The hotel provides essential amenities but nothing extremely luxurious. Still, I found everything well-maintained and in good condition.
Mark
United States of America, September  2024
7.8/10

I had a decent stay at this hotel, with clean and comfortable rooms that served their purpose for sleeping. The staff was friendly and attentive, ready to assist with any needs. The location was fantastic, right near the Old Quarter and close to attractions like Hoan Kiem Lake. However, the rooms are starting to show signs of wear and tear, and I found the dining experience lacking in variety.

Rooms
7.0
The rooms were clean and comfortable, but they are starting to show some signs of wear and tear.
Service
9.0
The service was really good, with staff eager to help with everything from booking tours to providing local advice.
Location
10.0
The location is perfect for exploring, with easy access to the Old Quarter and just a short walk to Hoan Kiem Lake.
Dining
5.0
The dining options were limited, and while the restaurant had some local delicacies, I felt there could be more choices available.
Facilities
8.0
I didn't use many of the hotel facilities, but everything appeared to be well-kept.
T.
United States of America, August  2024
8.2/10

I had a great time at this hotel! It's located perfectly in the heart of the lake quarter, giving me a charming view of a vibrant street. The staff were incredibly friendly and helped a lot during my stay. However, I did find the dining options could have been a bit better. Overall, it's a fantastic place for value and comfort in Hanoi.

Rooms
9.0
The room I stayed in had a lovely veranda overlooking a cute and busy street, exactly like the pictures. It was clean and comfortable.
Service
10.0
The service was outstanding, especially from Anna at the front desk who went above and beyond to help me recover my lost phone. The staff were eager to assist with everything.
Location
9.0
The location was very convenient, tucked away on a quiet street yet close to all the attractions and dining spots around the lake.
Dining
6.0
Dining could use some improvement, the options were adequate but not fantastic. The meals were served at a nice café next door with a cute view.
Facilities
7.0
Facilities were decent but not luxurious. The overall vibe of the place was comfortable and homey.
Wesley
United States of America, August  2024
8.2/10

I had a lovely stay at this hotel, which boasted spacious and clean rooms with a charming colonial vibe. The location was perfect, right in the heart of the old city and just a short walk to the lake. The staff were incredibly friendly and made me feel at home. The breakfast was simple but satisfying, though I did wish for a bit more variety. Overall, great value for money!

Rooms
9.0
The room was spacious, very clean, and comfortable, offering a lovely view from the verandah.
Service
8.0
The staff were friendly and accommodating, always eager to help with tours and any inquiries, though they could've been a bit more aware of my fatigue after traveling.
Location
10.0
The hotel is ideally located in the heart of the old quarter, making it easy to explore the area, and it's nice and quiet despite the bustling surroundings.
Dining
7.0
The breakfast served was simple but quite enjoyable, although I did find the options a bit limited compared to other places I've been.
Facilities
7.0
The hotel preserves a beautiful colonial style and offers essential amenities, but nothing overly luxurious.
Ben
United States of America, August  2024
8.0/10

I had a lovely stay at the hotel, located in the heart of the Old Quarter in Hanoi. The staff was super friendly and welcoming, which made my experience even better. The rooms were quite spacious but didn’t feel as clean as they could have been. Dining was decent, but there’s room for improvement in variety. Overall, a great location that offers good value for money, but the cleanliness of the rooms could definitely be better.

Rooms
7.0
The rooms were very spacious and had a nice wooden interior, though they didn't give a feeling of being thoroughly clean.
Service
9.0
The staff, especially Chris and Sophia, were incredibly warm and welcoming; they greeted me with a big smile and were very helpful throughout my stay.
Location
10.0
The location is fantastic, right in the Old Quarter and centrally located for exploring the area; it’s on a scooter-only street which keeps it quiet amidst the hustle and bustle.
Dining
7.0
The dining options were good, with a decent selection for breakfast including scrambled eggs, fruits, and coffee, but I would have loved to see a bit more variety.
Facilities
7.0
The hotel offered basic facilities which were fine, but nothing particularly stood out.
Steve
United States of America, August  2024
8.2/10

I had a lovely stay at this hotel! The location is just perfect, right in the heart of the Old Quarter, and the rooms are spacious with charming decorations and a lovely balcony view. The service was friendly and helpful, although sometimes they were a bit too eager to offer tours. The dining was decent, but there could be more variety. Overall, it's a good value for money, especially for exploring the area.

Rooms
9.0
The rooms were very spacious and beautifully decorated with a unique touch. I especially loved having a balcony that offered a nice view of Hanoi's rooftops and the lively street below.
Service
8.0
The service was really good; the staff were very helpful and gentle, always ready to provide tips and suggestions. However, they were a bit persistent about tours, even though I had already booked some.
Location
10.0
The location is fantastic—you're in the Old Quarter, close to everything, yet the small street keeps things quiet, which is a nice contrast to the bustling city.
Dining
7.0
The dining experience was simple with a limited menu selection, but the breakfast was served in a lovely airy room with a great view.
Facilities
7.0
The facilities were decent, but nothing too luxurious. The focus here seems to be more about enjoying the charm of Hanoi rather than the hotel's amenities.
Nina
United States of America, July  2024
8.8/10

The hotel has a fantastic location right in the heart of the Old Quarter, making it easy to explore the area and just a short stroll to Hoan Kiem Lake. The rooms were clean, comfortable, and had the essentials like air conditioning. The staff were incredibly friendly and went out of their way to help us. However, there were some small hiccups with recycling food at the buffet, which wasn't ideal. Overall, I felt it was a good value for the location and comfort.

Rooms
9.0
The room with two twin beds was clean and very comfortable, equipped with wardrobes and air conditioning.
Service
10.0
The service was outstanding; the staff couldn't do enough for us, helping with late arrivals and even running out to get medications.
Location
10.0
The location is excellent, situated in a quiet street of the Old Quarter where only scooters can go, making it peaceful yet close to the vibrant life of Hanoi.
Dining
8.0
Dining was enjoyable at their restaurant just down the street, especially from the balcony where I could watch the bustling street life below.
Facilities
7.0
The facilities were decent and met my needs, although they could use a few enhancements to really stand out.
Great location
Food recycling issue
Mark
United States of America, June  2024
7.6/10

I had a pleasant stay at this hotel, which is located in the heart of downtown Hanoi, just a short walk from Hoan Kiem Lake. The rooms were clean and offered a cozy balcony, although they could be a bit dim for those who prefer more light. The staff was incredibly friendly and helpful, always attending to our needs. While the dining options were decent, I wished there were more variety at breakfast. Overall, it’s a great value for money considering its ideal location and attentive service.

Rooms
7.0
The rooms were clean and had a cozy balcony, perfect for enjoying a cup of coffee, but they lacked a lot of natural light.
Service
9.0
The staff was very courteous and friendly, addressing minor issues and making us feel welcome.
Location
8.0
The hotel is in a fantastic location right in the old quarter and close to Hoan Kiem Lake, but it can be accessed via a narrow alleyway which might feel a bit congested.
Dining
7.0
The dining experience was decent with local and western dishes, but I hoped for a broader selection, especially at breakfast.
Facilities
7.0
The facilities were adequate, nothing overly luxurious, but they met the basic needs for a comfortable stay.
Kenneth
United States of America, June  2024
8.0/10

This hotel has a perfect location just a short walk from the lake and the old town, making it super convenient for exploring. The rooms are clean and comfortable, with pleasant staff always ready to help. While the service was friendly, I found the breakfast offerings a bit limited, which was disappointing. Overall, it was a good value for the price.

Rooms
8.0
The rooms were clean and comfortable, just right for sleeping. They were well designed and sufficient for two people with luggage.
Service
9.0
The staff were really friendly and always willing to help, which made my stay even better.
Location
10.0
The location was fabulous, just two blocks from Hoan Kiem Lake and very close to the old town. It was on a quieter side street, which was nice after a busy day.
Dining
6.0
Breakfast was served in a bright room with a lovely view, but I found the options to be a bit lacking. Coffee wasn't great either.
Facilities
7.0
The hotel had a rooftop bistro, which added a nice touch to the stay.
Fred
United States of America, June  2024
7.4/10

I had a mixed experience at the hotel. The location is fantastic, with easy access to local shops and attractions. The rooms, while classy and equipped with nice amenities, had an unfortunate smell of cigarette smoke. The service was exceptional, with friendly staff who were very helpful throughout my stay. The breakfast options could use improvement as some items seemed outdated, but overall, it provided a decent start to the day.

Rooms
7.0
The rooms were classy with all the amenities, and I especially enjoyed the nice balcony to take in the view, though I was quite disappointed that they stunk of cigarette smoke.
Service
9.0
The staff was exceedingly friendly and welcoming, going above and beyond to assist with booking tours and even remembering my coffee preference, which was such a nice touch.
Location
10.0
The hotel is in a wonderful location, surrounded by small shops and galleries, and within walking distance of most city attractions. It's also on a quiet street, which was very nice.
Dining
5.0
The breakfast was ok, but it looked like it had been there a while and didn't impress, which was a bit of a letdown compared to other aspects of the stay.
Facilities
6.0
Facilities were satisfactory but nothing spectacular; the ambiance could definitely improve.
Fred
United States of America, May  2024
6.8/10

The hotel is situated in a fantastic location right in the heart of the old quarter of Hanoi, making it convenient for exploring local attractions. I found the rooms to be a bit disappointing due to the cigarette smoke smell, though the balcony was a nice touch. The staff was friendly and welcoming, but the dining experience left much to be desired. Overall, it's a decent choice for budget travelers, but just be mindful of the room conditions.

Rooms
5.0
The room I stayed in had a strong smell of cigarette smoke, which was disappointing, even though it had a nice balcony.
Service
8.0
The service was quite friendly, with staff greeting me with smiles and making me feel welcome.
Location
10.0
This hotel is perfectly located in the old quarter, just a couple of blocks from Hoan Kiem Lake, making it easy to walk around and explore.
Dining
5.0
The dining experience was a bit of a crowd scene, and the coffee could definitely be better; I ended up going elsewhere.
Facilities
6.0
The facilities were decent, but nothing special stood out during my stay.
Charles
United States of America, April  2024
8.2/10

I recently stayed at this hotel and found it to be a good deal for the price. The location is great, situated on a quiet street but still near the main attractions. The staff went above and beyond, which really made the experience enjoyable. On the downside, the rooms felt a bit claustrophobic and were darker than I expected from the photos online.

Rooms
6.0
The rooms were a bit dark and didn't match the bright images we saw beforehand. They felt somewhat claustrophobic due to the lack of natural light, but for what we paid, they were a good deal.
Service
10.0
The service was outstanding. The staff really went out of their way to help us with any requests and gave excellent assistance in booking tours.
Location
9.0
The location couldn't have been better! It's on a relatively quiet street but also very close to the lake and major attractions like Hoan Kiem Lake and St Joseph Cathedral. It was super convenient to get around.
Dining
9.0
I loved the breakfast selection, which included tasty local veggie dishes and coffee. Having it in a rooftop café added a lovely touch to start the day.
Facilities
7.0
The facilities were decent, but I didn't find anything particularly extraordinary. The amenities were standard, so nothing to rave about.
Friendly staff
Dark rooms
Robert
United States of America, April  2024
8.4/10

I had a lovely stay at this hotel, with its clean and spacious rooms and a friendly staff that made me feel welcome. The location was excellent, just a short walk to Hoan Kiem Lake, perfect for leisurely strolls. The breakfast was good but could use a bit more variety. Overall, it was good value for money, though some amenities could be improved.

Rooms
9.0
The rooms were spacious, clean, and came with a nice balcony, providing a comfortable stay.
Service
9.0
The staff were truly friendly and helpful, always remembering my coffee preferences, which added a personal touch.
Location
10.0
The location was excellent, very close to the beautiful Hoan Kiem Lake, making it easy to explore the area.
Dining
7.0
The breakfast was decent and had plenty of options, although I wished for a bit more variety.
Facilities
7.0
The hotel had a nice atmosphere, but I felt the facilities could use some updates to match the overall quality.
Paul
United States of America, April  2024
7.8/10

I had a decent stay at the hotel with its amazing location right by the famous Hoan Kiem Lake, making it super easy to get around. The rooms were immaculate but a bit noisy due to some pipes, which wasn't ideal for relaxation. The staff were genuinely friendly and offered great local dining recommendations. However, I felt the breakfast could have been a bit more varied, and the dining area was just okay for my taste.

Rooms
7.0
The rooms were predictably spotless and pristine, but the noise from the pipes behind the walls made it somewhat disruptive.
Service
9.0
The staff were very friendly and welcoming from start to finish, and they provided helpful tips for delicious local restaurants.
Location
10.0
The location was excellent, as it was in a quiet street but still close to everything, including the Old Town and popular attractions like the lake.
Dining
6.0
The breakfast had good vegetarian options but was a little uninspired overall, though I enjoyed the nice place to have coffee while taking in the morning view.
Facilities
7.0
The facilities were adequate, but nothing too luxurious; it was mostly clean and met basic needs.
John
United States of America, April  2024
8.8/10

I had a pleasant stay at this hotel, nestled in the heart of the Old Quarter, which was perfect for exploring local shops and eateries. The rooms were spacious and modern, providing all the comforts I needed, while the friendly staff made me feel right at home. Although the breakfast offerings could have been more varied, the unique dining experience on the rooftop was enjoyable. Overall, it’s a great spot with excellent value for money, despite a few minor shortcomings.

Rooms
9.0
The rooms were huge and elegantly decorated with modern Indochine-style interiors. They had everything I needed for a comfortable stay, and I was pleased with the tranquility.
Service
10.0
The staff was incredibly friendly and helpful, making me feel like part of the family. They went above and beyond, connecting me with local artists and serving delicious meals on the rooftop.
Location
10.0
The hotel is perfectly located in the Old Quarter, just a stone's throw from the beautiful lake and close to numerous dining and shopping options, making it very convenient.
Dining
7.0
The dining experience was decent, but I found the western options a bit limited. However, the breakfast on the rooftop was a nice touch with a lovely ambiance.
Facilities
8.0
The hotel had great facilities, including a rooftop bistro which offered stunning views and a nice spot to enjoy meals.
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Rooms and Guests2 Guests, 1 Room